CCRAWFORDSERVICE HUB

Terms of Service

Effective October 3, 2026

Crawford Service Hub is operated by Crawford Group Holdings, LLC. These terms describe the conditions for using the platform to discover independent providers, publish business profiles, and manage service requests. By using these features, you agree to these terms.

The platform

Crawford Service Hub provides business listings and tools for customer inquiries and scheduling updates. Independent providers perform the services. They control their own services, prices, availability, and service terms. A listing is not a guarantee of a provider's qualifications, insurance, availability, or work quality.

Accounts

The platform is intended for adults. Use accurate account information, protect access to your account, and contact us if you suspect unauthorized use. Business profiles must be managed by someone authorized to represent the business. Sign-in is provided by Clerk, with Google sign-in available as an account option.

Provider listings and access

Providers are responsible for keeping their descriptions, service areas, pricing information, and availability accurate and for holding any qualifications or permissions required for their work. Publish only content you are authorized to share. Provider listings become available to customers after platform access is activated. Pilot access or other enrollment arrangements are handled separately; activation does not itself collect payment.

Provider Membership

Provider Membership is $30 per month in USD for one business owner account. These platform subscription charges are separate from any cleaning service charges agreed between providers and their customers. Check provider pricing for enrollment availability.

When membership enrollment is open, new provider memberships receive their first three calendar months free, starting when secure membership signup is completed with billing details and a valid payment card. General account creation or a saved draft business profile does not begin the provider promotion. The promotion is applied once to that membership. Your account shows the exact free-period end date.

By completing membership signup, you authorize automatic $30 monthly charges to your saved card after the free period unless you cancel before your next charge. Payment details are collected by Stripe. Card checks are not a certification of provider identity, qualifications, insurance, or service quality.

Cancel anytime in Membership & billing. Cancellation stops future renewals at the end of the current free or paid period. Existing unpaid charges remain due. Provider workspace access and public listing availability pause once an unpaid balance has been overdue for 30 days. Sign-in and billing management remain available so you can update your payment method, cancel, and pay. Access resumes once the full outstanding balance is current and the membership is active. An independently imposed account restriction for misuse may still apply.

Customer requests and scheduling

Choose the provider you want to contact and submit accurate contact and service details. Sending a request shares that information with the selected provider. A request or preferred date does not by itself confirm a booking. Confirm scope, final price, appointment details, access arrangements, cancellation conditions, and payment directly with the provider.

Providers can update request status, enter a scheduled date, and send an update through the platform. Customers should review those updates and resolve any questions directly with the provider.

Payments and service concerns

The current platform does not collect customer payments for cleaning services. Any payment arrangements and service agreements are made directly with the provider. Contact the provider first about the work, charges, cancellations, or refunds. Contact Crawford Service Hub about account access, listing information, or platform issues.

Acceptable use

Do not impersonate others, submit deceptive listings or requests, send spam or harassment, upload unlawful content, attempt to access another user's private information, or interfere with platform security. Do not include payment card information, home entry codes, or other sensitive details in requests. We may restrict accounts or listings used to misuse the service.

Privacy

Our Privacy Policy explains how account, provider, and request information is handled. Published business profiles are public. Requests are shared with the business selected by the customer. Independent providers are responsible for their own handling of information they receive.

Availability and changes

Features and available categories may change, and access may be interrupted for maintenance or technical issues. These terms may be updated as the platform changes. The effective date above identifies the current version.

Contact

For questions about these terms or platform support, email the.celtic.bull@gmail.com and identify Crawford Service Hub in your message.